Processia (an Eviden Company) empowers companies to create the world of the future, TODAY. We help propel our clients' innovation process with speed and efficiency, though the use of Product Lifecycle Management (PLM). We use a unique approach to accelerate business transformation thanks to consulting and system integration high-end expertise. In order to sustain our growth, we are seeking a Senior Engagement Manager. 

The Senior Engagement Manager will be in charge of one or more assigned accounts in which he/she works closely with the customers to become their trusted PLM partner and is responsible for all Processia’s PLM delivery activities with the customer. Internally he/she works with the Operations and Delivery Director and Competency Team Leaders. He/she is seen as a coach to Project Managers and acts as the main point of contact to sales and pre-sales people working on the assigned accounts.

Key responsibilities: 

• Customer Engagement Management:
• Act as a Trusted Advisor to Key or Strategic customers
• Responsible for all PLM delivery activities with specific customers (including both PLM project and support work)
• Set-up and manage Governance processes with customers
• Participate in customer projects as programme or project manager and/or senior consultant/advisor
• Manage customer engagement budgets and be responsible for the account P&L
• Offering Development:
• In charge of developing the Project, Quality and Risk management framework to support Processia’s offerings with a customer
• In charge of aligning Processia’s practices with Dassault Systèmes Value Engagement model on customer projects
• In charge of ensuring the Project Managers and PMO community are enabled and proficient for delivery at a customer
• Support Marketing on external communication about Processia’s Projects and Practices
• Participation to Bid and Solutioning:
• Analysis of RFQ / RFP from customers
• Active participation in the definition and description of the proposed solution in line with Geo and Offshore technical teams
• Act as Bid Manager
• Manage proposal risks and mitigations
• Ensure right level of quality and added value in solutions proposed to the customers.
• Ensure alignment between proposals to customers with Processia’s quality framework
• Project Setup and Audit:
• Help customer project teams in setting up the right methods and tools in line with Processia’s Project Management and Quality best practices
• Coach and support Project Managers during projects
• Support the usage of tools to manage projects with right level of quality, consistency and efficiency
• Help Project Managers in auditing their project and building list of recommendations / action plans to improve project team efficiency and added value to customers
• Participate to the governance of projects
• Assist Project managers and Ops teams in having the right project reporting
• Capitalization and Lessons Learnt:
• Assist Project teams and project managers in capitalizing new methods from Customer projects
• Help Project teams and project managers in lessons learnt exercises at the end of main phases or at project closure
• Compile typical project sizing, contingency estimations and real figures to build Processia abacus and better sizing methods
• Market and technology watch:
• Understand trends in PLM capabilities and assess how these will affect customers
• Propose initiatives and projects to extend customer PLM capabilities

 Your profile:  

• Bachelor's or Master’s degree in mechanical engineering, software engineering or other equivalent training
• Extensive experience in software/PLM implementation as a Project or Programme Manager
• PMP certification or recognized academic background in project management
• Experience in managing large accounts and fixed-price engagements.
• Excellent English oral and written communication skills.

What we can offer you

• Great Team Benefits
• International teamwork & collaboration
• Work closely with executive management
• Unlimited learning opportunities via our Training platforms

Sounds exciting? Apply NOW!!